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Out-of-band access

Reach your server even when the OS is down

Every server comes with IPMI and an HTML5 KVM console that work independently of the operating system. Fix a broken network configuration, watch a boot or install a custom ISO from your browser.

Out-of-band access at a glance

Included on
Every server
Console
HTML5 KVM in the browser
Management interface
IPMI
Power actions
On, off, reset, power cycle
Custom ISO
Bootable through the KVM console
Credentials
Available in the control panel

Highlights

HTML5 KVM console

See the server's screen and use its keyboard in your browser, from power-on to the login prompt, with no Java or plugins.

IPMI power control

Power on, power off, reset or power-cycle the server with standard IPMI tools, whatever state the OS is in.

Boot custom ISOs

Attach an installer ISO through the KVM console to install any operating system that isn't in the one-click library.

Independent of your OS

Out-of-band access goes through the server's management controller, so it works when SSH, the network configuration or the OS itself is broken.

How it works

Out-of-band access, step by step.

  1. 1

    Get your credentials

    Find the IPMI credentials for each server in the control panel.

  2. 2

    Open the console

    Launch the HTML5 KVM console in your browser, or use ipmitool for power and sensor commands.

  3. 3

    Fix or reinstall

    Edit configuration at the local console, boot an older kernel, or attach an ISO and reinstall.

  4. 4

    Close the session

    Log out when you are done, and keep the credentials in a password manager.

In detail

What you should know.

01

When you need out-of-band access

Out-of-band access is often the difference between a quick fix and a full reinstall. It runs through the server's baseboard management controller (BMC), a separate controller on the mainboard, so it doesn't depend on your OS or its network configuration. Typical situations:

  • A firewall rule or a Netplan change cuts off SSH: log in at the KVM console and revert it.
  • A kernel update fails to boot: pick the previous kernel from the boot menu.
  • A disk problem drops the server into emergency mode: read the messages on screen and repair from the console or from rescue mode.
  • You need an OS that isn't in the library: attach its ISO and install it as on a local machine.

Power commands work from the command line too. With the credentials from the panel and the password in the IPMI_PASSWORD variable, ipmitool -I lanplus -H BMC_IP -U USER -E chassis power status reports the power state, and chassis power cycle restarts a hung server.

02

Keep out-of-band access secure

IPMI credentials are as powerful as physical access: whoever holds them can power-cycle the server, watch the console and boot other media. Treat them like root credentials:

  • Store them in a password manager or secret store, never in tickets, chat or source control.
  • Share them only with the people who need hardware-level access.
  • Log out of KVM sessions when you are done.
  • Pass the password through an environment variable, as with ipmitool -E, rather than on the command line where other users can see it.

Also make sure the local console is usable when you need it. SSH keys don't help at a console login prompt, so keep a user with a strong local password and sudo rights, and know how to reach your boot loader's menu. Test this once while the server is healthy, not during an outage. The IPMI and KVM documentation explains how to connect and mount ISOs.

FAQ

Out-of-band access, answered.

Is IPMI included on every server?

Yes. Every FlexDedi server includes IPMI and an HTML5 KVM console at no extra cost. The credentials are available in the control panel.

Do I need Java or a browser plugin for the console?

No. The KVM console is HTML5 and runs in a current web browser. You get the server's screen and keyboard from power-on, including the boot menu.

Can I install my own operating system?

Yes. Any custom ISO can be booted through the KVM console, so you can install systems that aren't in the one-click library, such as FreeBSD or NixOS. The installer runs exactly as it would on a local machine.

What if I lock myself out with a firewall rule?

Open the KVM console, log in locally and revert the rule; out-of-band access doesn't depend on your server's network configuration. If you can't log in, boot rescue mode from the panel and fix the configuration from there.

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