This status page
Incidents and maintenance are posted here with updates until they are resolved.
System status
FlexDedi status
The current state of our network, data centers and services. This page is updated by our on-call engineers whenever an incident or a maintenance affects service.
Commitments
- Network SLA
- 99.99% monthly availability, with credits
- Hardware
- Failed parts replaced within 4 hours of diagnosis
- Incidents since launch
- None
- Notifications
- This page and email to affected customers
Components
Network
Operational- North America backboneOperational
- Europe backboneOperational
- Asia-Pacific backboneOperational
- DDoS protectionOperational
Data centers
Operational
New YorkOperational- AshburnOperational
- DallasOperational
- Los AngelesOperational
AmsterdamOperational
FrankfurtOperational
LondonOperational
SingaporeOperational
TokyoOperational
SydneyOperational
Platform
Operational- Website and order requestsOperational
- Support ticketsOperational
- Client areaOperational
- REST APIOpening soon
How we communicate
You hear it from us first.
Email to affected customers
If an incident or a planned intervention touches your servers, we email you directly.
SLA credits
Network availability under 99.99% in a month earns service credits under our SLA.